Terms and Conditions

Contracting party: Make It Mine by Coheb (trading as "Make It Mine")

Registered address: 4A ch. de la Paumière, 1232 Conches, Switzerland

Contact: legal@makeitmine.ai

Please also review our Privacy Policy, which explains how we collect and use personal data.

You must be 18 or older to purchase. By uploading a child's image or providing their details, you confirm you are the parent or legal guardian, or you have their explicit authorization.

You may order as a guest or create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You can request account deletion and certain data deletion at any time as described in our Privacy Policy.

We create personalized children's books with true-to-photo likeness illustrations based on the image(s) and details you provide (e.g., child's name and age, or photos of yourself, another adult or a plush toy as specified by the story).

We use a vetted third-party AI image-generation service provider acting under our instructions to transform uploaded images into illustrations. They are contractually prohibited from using your content for model training or marketing.

We send only the compiled print-ready PDF and necessary delivery details to our print-on-demand fulfillment partner in England to manufacture and ship your book. We do not share the original uploaded image with the printer.

Prices are shown in the checkout currency and may change without notice before you place an order. Promotional pricing may be time-limited.

Taxes and shipping are calculated at checkout based on your delivery address and applicable laws. For international deliveries, the recipient is responsible for any customs duties, taxes, and brokerage fees.

If displayed, strike-through prices reflect recent pricing or recommended retail prices.

You submit an order by completing checkout. We may accept or reject any order. Your order is accepted (and a contract is formed) when we send an order confirmation or when we begin production—whichever occurs first.

Personalized items move into production quickly (sometimes immediately). Please review your personalization carefully before submitting.

We accept payments via our payment processor (e.g., Stripe). You authorize us to charge your selected payment method at checkout.

We may use fraud screening and reserve the right to cancel orders, suspend accounts, or refuse service where fraud, abuse, IP infringement, or policy violations are suspected. If we cancel after charging you, we will refund you.

You are solely responsible for the content you upload. You represent and warrant that:

You own the content or have all necessary rights and permissions, including from the parent/guardian for any child depicted and from any recognizable third parties.

Content is lawful and appropriate, and does not infringe intellectual property, privacy, or publicity rights.

Content does not include illegal material; sexualized images of minors; hateful or violent content; or third-party IP (e.g., characters, logos) without permission.

We may refuse or cancel orders and/or remove content that violates these rules.

You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, adapt, and process your uploaded content solely to provide the Services (including generating illustrations, creating print-ready files, manufacturing, shipping, customer support, quality assurance, and legal compliance). This license ends when the Services are completed and applicable retention periods in our Privacy Policy expire.

We do not use your uploads or generated illustrations for model training or for our marketing without your explicit, separate consent.

Our IP: We (and our licensors) own all rights in the Website, software, templates, layouts, copyright, and production processes. We grant you a personal, non-exclusive, non-transferable, non-sublicensable license to use the final book (and any digital previews we provide) for personal, non-commercial purposes.

Your IP: You retain any rights you hold in your uploaded content, subject to the license above.

No commercial use: You may not resell, commercially distribute, or use our templates, designs, or output for commercial purposes without our prior written permission.

Unless stated otherwise, on-site previews and proofs are for guidance only. Minor variations in color, cropping, scale, paper, or finish can occur due to device displays and printing processes. Such reasonable variations are not defects. We cannot undertake to give any assurance that the colors supplied will exactly match those displayed on your monitor or mobile telephone.

We may revise, discontinue or modify products or services at any time without prior notice to you and products may become unavailable without notice. We shall have no liability of any kind if any product or service is not available.

Likeness disclaimer: Illustrations are an artistic interpretation based on your upload. We do not guarantee an exact photographic likeness. Some illustrations may vary slightly in resemblance.

We ship worldwide where carriers operate, except to restricted destinations. Carriers and options vary by destination; shipping times are estimates, not guarantees.

Risk of loss and title transfer on delivery to the address you provide. If the address is incorrect or undeliverable, we may charge for reshipment once the item is returned or a new address is provided.

Carrier delays, customs processing, weather, and other factors may affect delivery. We are not liable for delays beyond our reasonable control.

Personalized items: Because your book is made uniquely for you, the statutory cooling-off/withdrawal right generally does not apply. You may cancel only before production starts; production often begins immediately after order placement. Contact us as soon as possible at cancellations@makeitmine.ai.

Defects or damage: Please notify us within 14 days of delivery with your order number, a description, and photos of the issue. We will, at our discretion, replace, reprint, or refund the affected item.

What counts as a defect: misprints, severe color shifts, binding faults, production damage, or shipment damage. The variations described in Section 10 are not defects.

Lost in transit: If your order is lost, we will investigate with the carrier. After confirmation (or after a reasonable investigation period), we will replace or refund.

These remedies do not limit any non-excludable rights you may have under applicable consumer laws.

Promotions and discount codes are time-limited, non-transferable, have no cash value, and cannot be combined unless expressly stated.

We may cancel or refuse a promotion if we suspect misuse.

Gift cards/store credits (if offered) are redeemable only on the Website, subject to posted terms and any applicable expiry permitted by law.

You agree not to:

Access or use the Website in any unlawful way, interfere with its operation, or attempt to bypass security or rate limits.

Scrape, crawl, or reverse engineer any part of the Website or Services without our written permission.

Use the Services to create illegal or infringing material, or to violate any third party's rights.

We may suspend or terminate access for violations.

Certain features rely on third-party services (e.g., payment processors, hosting, print-on-demand partners, shipping carriers). Those services may have their own terms and privacy policies. We are not responsible for third-party sites or services we do not control.

The Services are provided "as is" and "as available" to the fullest extent permitted by law. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, timely, or error-free, or that previews will perfectly match final printed output (see Section 10).

Nothing in these Terms excludes or limits warranties or remedies that cannot be excluded under applicable law.

To the fullest extent permitted by law:

We will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, or data.

Our total liability for any claim arising out of or relating to the Services or these Terms will not exceed the amount you paid for the order giving rise to the claim.

These limits do not apply to liability that cannot be limited by law (e.g., for death or personal injury caused by negligence, or for willful misconduct). Your statutory consumer rights are not affected.

You agree to indemnify and hold us harmless from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

your uploaded content (including IP, privacy, and publicity claims);

your violation of these Terms or applicable law; or

any misuse of the Services.

We are not liable for delays or failures to perform due to events beyond our reasonable control, including but not limited to acts of God, labor disputes, shortages, pandemics, transportation or utility failures, cyber incidents, or actions of authorities. Performance will be excused for the duration of the event.

We may update these Terms from time to time. We will post the updated Terms with a new "Last updated" date. Changes take effect when posted unless stated otherwise. You are responsible for reviewing these Terms periodically. Your continued use of the Website or placing orders after changes are posted constitutes acceptance of the updated Terms. Where required by law, we will provide additional notice of material changes.

These Terms and any disputes arising out of or relating to them are governed by Swiss law, without regard to conflict-of-law principles, and subject to any mandatory consumer protection rules of your place of residence. The courts of Geneva, Switzerland have exclusive jurisdiction, except that consumers may bring claims in their local courts where required by law.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce a provision is not a waiver. These Terms, together with any order confirmation and policies referenced (including the Privacy Policy), constitute the entire agreement between you and us regarding the Services.